Frequently Asked Questions

What can I expect on the first home health care visit?

On the first visit, a nurse will conduct an initial evaluation. This is a thorough interview and evaluation which is the start of our approach to coordinate and manage your overall health status. Our evaluation focuses on educating you in self-care management and partners with your doctor to promote disease prevention and proactive care, which includes your caregivers or setting you up with an evaluation with our therapy team.

Will the Dove Home Health Professionals create a care plan just for me or my loved one?

Yes. After you are referred to Dove Home Health Professionals, a clinician will come to your home to assess your needs. We will communicate with your doctor to discuss the assessment and work together to develop your personal plan of care. Dove Home Health Professionals will implement your physician-ordered plan of care and keep your doctor updated about your progress. If you condition or situation changes, we will collaborate with your doctor to review your plan of care and make any adjustments deemed necessary.

How often will my home health care visits be?

The frequency of home health care visits and the services provided are based on your doctor’s orders in your personal plan of care. Your doctor may change your plan of care, increasing or decreasing the number of visits or services provided, in order to provide you with the best home health care for your needs.

My doctor is ordering home health care for me; can I request The Dove home health professionals by name?

Absolutely, and we would honored to care for you or your loved one. Federal law gives patients the freedom to choose their health care provider under Medicare.

Who is eligible for home health care?

There are several requirements for home health care:

  • You must have a doctor prescribe home health care.
  • You must need either skilled nursing care on an intermittent basis or a therapy service
  • You must be restricted in your ability to leave home (homebound), and your homebound status must be certified by a physician. This means that you require the help or supervision of another person, or you use a supportive device such as a cane, walker or wheel chair. You can leave home as often as you need for medical treatment. You are allowed brief and infrequent absences from the home for some nonmedical reasons such as barber or beauty shop appointment.

What does “homebound status” mean?

Essentially, your condition should be such that there exists a normal inability to leave home and doing so would require considerable and taxing efforts. Generally speaking, you would be considered homebound if you have a condition due to an illness or injury that restricts your ability to leave home without the aid of an assistive device, without the assistance of another person, or if leaving the home is medically inadvisable.
 You can leave the home as often as you need for medical treatment that cannot be provided in the home. Further, you are allowed brief and infrequent absences from home  for some non-medical reasons, such as an occasional trip to the barber or beauty shop, to attend church, or for unique family events (like a graduation or wedding.)

Who pays for home health care services?

If you meet certain eligibility requirements, Medicare may pay for your covered home health care for as long as you’re eligible and your doctor certified that you need it.
 Additionally, your states Medicaid program or your private insurance also may cover home health care, or some services that Medicare doesn’t cover.

What qualifies as a “home” when home health care is being considered?

A patient’s residence is wherever he/she makes her home. This may be their house, an apartment, a relative’s home, a home for the aged, or some other type of intuition. However, a hospital, skilled nursing facility (SNF) or intermediate care facility (ICF) is not considered the patients home.

How often does someone come to my home for Home Care?

Depending on the client’s needs usually up to 3 times a week for about 1 hour for a skilled care: nursing, physical therapy, occupational therapy, or speech therapy.

Who comes to my home?

Nurses, physical therapists, occupational therapists, home health aides, speech therapist (depending on what services the doctor ordered. The clinicians will call ahead of time to set up appointments.

Does Medicare cover the cost of Home Care?

Medicare covers 100% if the doctor prescribes home care and if you are homebound.

What is home bound?

Home bound means that leaving your home is difficult and requires the assistance of another person or medical device. You may go to doctor’s appointments, go to religious activities, and go to get your hair done as long as the visits are in short durations.

Do I need to clean my home?

No, therapy may make suggestions to improve safety in your home.

Does someone help me with bathing?

If qualified for the service, a home health-aid may help with bathing once a week. Occupational therapy will assist you to become independent in bathing.

I am a very private person and do not like people in my home.

Home care brings the therapy clinic to your home to help you become more independent instead of going to an outpatient therapy clinic.

Do I have to dress in clothes before you come?

No, you can be in your pajamas.

Do you help clean my house?

Medicare does not cover this service, but we offer this service as private pay. If a Veteran, this service may be covered.

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